VIVIDH SHARMA

Senior Digital Product Owner

Delivering complex digital products across banking, aviation, and consumer platforms. Combining product strategy with AI-native ways of working.

0+

Years Building Digital Products

0.0M+

Customers Worldwide

$0M+

Cumulative Revenue Uplift

Professional Experience

Standard Chartered Bank

Oct 2021 - PresentSingapore

Senior Digital Product Owner

  • Led 40+ data-driven experiments and 3 strategic digital journeys across the Customer Engagement & Experience tribe, contributing to an increase in digital sales penetration from 63% to 68% across Singapore and Hong Kong, driving a cumulative revenue uplift of USD 50M+.
  • Created a Global Content Hub platform that ingests CIO-authored wealth advisory content and contextualises it for different consumer segments via an AI-powered workflow, serving personalised, actionable investment insights over key digital channels, driving 1.5x content interaction rate.
  • Identified gaps in customers’ awareness of earned rewards and fragmented redemption journeys as key drivers of low digital engagement; proposed and led the launch of a consolidated Digital Rewards Hub, resulting in a 23% increase in average session time and USD 3.6M in cross-sell revenue.
  • Owned end-to-end business case, investment justification, and benefits realisation for digital initiatives delivering USD 19M in incremental annual revenue, including squad cost estimation, funding approval, and post-launch performance tracking.
  • Partnered with cross-functional teams (Engineering, Digital, Legal & Compliance, Marketing, External Vendors) to align multi-market product roadmap for key digital initiatives with team OKRs and bank’s strategy.
  • Mentored 3 Associate Product Owners within the tribe on standardised AI-assisted backlog creation and management practices, leading to a reduction in scope creep and a 15% increase in the squad’s Say/Do ratio.

StratAgile Pte. Ltd.

Client - Standard Chartered Bank

Jan 2019 - Sep 2021Singapore

Digital Product Owner

  • Led a multi-market web transformation and A/B testing initiative for the Retail & Affluent segments, serving 7.6 million customers across Asia, the Middle East, and Africa (AMEA), increasing digital sales for retail products from under 50% to 68% penetration within a year.
  • Scaled the digital product roadmap scope by 10x through successful delivery of high-value transformations, resulting in an expanded digital transformation portfolio of 15 markets.

Accedo Technologies Pvt. Ltd.

Mar 2017 - Oct 2017Singapore

Software Engineer 2

  • Developed and enhanced features for the SonyLiv mobile application, which has a reach of 25 million+ active monthly consumers.
  • Worked with the client, Sony Pictures Network India, beyond the technical requirements to identify macro-trends in the OTT industry and key consumer challenges specific to India.

Coforge Ltd.

Onsite with client - Emirates Airline

Jan 2014 - Feb 2017Dubai, U.A.E

Test Engineer

  • Worked in the Emirates Innovation Lab team as an IT Innovation Consultant, identifying gaps and opportunities and created 10+ prototype apps, 2 of which progressed into commercial production, enhancing the booking and ground experience for travellers.
  • Developed and enhanced features for the Emirates Airline commercial iOS application, serving up to 1M active monthly users and up to 1,400 daily bookings, generating an average of AED 1.3 million in weekly revenues.

Personal Projects

ScriptMotion logo
Web App

ScriptMotion

AI-powered video generation platform for marketers and agencies, leveraging leading video generation models for script-to-video automation.

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SGRentCheck logo
Web App

SGRentCheck

Data-driven rental benchmarking tool for the Singapore market, aggregating public URA transaction data to surface transparent pricing insights.

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TrackMyWorth logo
Web App

TrackMyWorth

Multi-currency personal finance tracker supporting net worth visualisation across asset classes with automated exchange rate conversion.

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Skills & Expertise

AI

Claude CodeCodexCursorPerplexityPRD GenerationNotebookLMV0.devGitHub Copilot

Core Competencies

Product Strategy & RoadmappingSystems Integration & Data FlowsAnalytics & Decisioning PlatformsStakeholder & Regulatory ManagementAgile Delivery

Analytics & CRO

Adobe AnalyticsAdobe TargetAdobe CDPGoogle AnalyticsContentSquareFigmaPega RTIM

Agile Tools

Azure DevOpsJIRAConfluenceTrelloMural

Education & Certifications

Masters of Business Administration

Information Technology Management

SP Jain School of Global Management

Degree Issued - Australia

2018 | Dubai, Sydney, Singapore

Bachelor of Technology

Computer Science and Engineering

Sharda University

2009 - 2013 | New Delhi, India

SAFe 5 Product Owner (CSPO)Aug 2021
IC Agile - Agile Product OwnershipSep 2023

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